From the moment gunfire rang out at the Capital Gazette newsroom, journalists there began covering their own tragedy. An intern at the Annapolis paper tweeted at 2:43 p.m. Thursday that there was an active shooter in the building, located at 888 Bestgate Road. “Please help us,” Anthony Messenger wrote. Staff members who were not in the newsroom rushed toward the building, not yet knowing that five of their colleagues had been killed. And once they got the news, they continued to seek information on what led to the deaths of their coworkers and friends.
As part of our fact-checking journalism project, Jane Elizabeth and Poynter’s Alexios Mantzarlis and Daniel Funke highlight stories worth noting related to truth in politics and on the Internet. This week’s round-up includes an op-ed on how distrust in the media has spread to fact-checkers, a 170-year timeline of immigration policy from USA Facts, and a primer on misinformation on WeChat, the Chinese language app.
Journalists often focus on individual events and problems, rather than the underlying forces that cause and connect them. In a recent Journalism + Design workshop, journalists from North Carolina’s The Herald-Sun and The News & Observer explored using systems thinking to report more holistically on gentrification in Durham. By creating visual representations of the many forces contributing to gentrification, and identifying stakeholders affected by or contributing to the issue, the journalists were able to brainstorm new ideas for coverage and spot existing gaps in their reporting, as well as identify their own assumptions and biases.
Data journalism has been on the rise in Brazil since the Access to Information Act was passed in 2012, guaranteeing public access to data provided by the Brazilian authorities. The law has also given birth to a tight-knit community of data journalists, programmers and hacktivists who connect online, via social media and a dedicated WhatsApp group, and at conferences and events to help each other learn new data journalism methods.
Like journalists, marketers are experiencing higher levels of distrust from consumers, fueled largely by concerns about privacy and data misuse. What marketers can do to regain trust can also be applied in the news industry: reexamine how customer data is managed to ensure it is properly safeguarded, increase investment in qualitative research and insight gathering, and focus on strengthening long-term customer relationships instead of just pushing for conversions.
On Tuesday night, many major news organizations were caught flat-footed as 28-year-old Alexandria Ocasio-Cortez pulled off one of the biggest political upsets in years, unseating powerhouse Joseph Crowley in the Democratic primary in a New York City congressional district. Margaret Sullivan spoke with The Young Turks’ Cenk Uygur, whose progressive political website had predicted her success. “The traditional media pay attention to one metric — money — but there should be other considerations: number of volunteers, social media engagement, small-dollar donations,” Uygur said. Those are critical indications of voter energy and loyalty.
The arrival of the General Data Protection Regulation a month ago led to a flurry of activity, clogging email inboxes and flooding people with tracking consent notices. But experts say much of that activity was for show because it fails to render companies compliant with GDPR. Part of the issue, experts say, is that the vague regulation has been interpreted in wildly different ways.
“A dark cloud hangs over us. The disaffection and distrust that have plagued mainstream media outlets for many years is now spilling over to fact-checkers.”
Those were among the remarks Alexios delivered at the fifth annual Global Fact-Checking Summit in Rome last week, where more than 200 fact-checkers from 56 gathered to share best practices. In a report for The Washington Post, Glenn Kessler wrote about the conference — and how it’s a notable milestone for a movement that has come under heightened scrutiny from partisans.
“Fact-checkers have increasingly come under attack, facing accusations of bias and partisanship that the neutral journalistic format was supposed to avoid,” Kessler wrote. Read his story here.
This is bad
Fake social media posts from Russian trolls posing as activists made a notorious police shooting even worse.
The never-ending battle: NPR reports on a newspaper that was shut down after printing fabricated information — in the 17th century.
The writer of “Boys Don’t Cry” says it was the “most inaccurate piece of journalism I’ve ever written,” Village Voice writes.
Yesterday the Radio and Television Digital News Association (RTDNA) released its annual survey on newsroom diversity, which showed slight progress in 2017 but with some caveats. While women are slowly gaining a wider variety of broadcast newsroom jobs, people of color are still struggling to reach proportional numbers of representation in newsrooms, particularly in radio. “It’s frustrating that newsroom diversity is making little headway year after year,” writes Marlee Baldridge, “though with more women of color taking up leadership roles, there is the chance that more room will be made at the top.”
Each morning we scour the web for fresh useful insights in our Need to Know newsletter. Sign up below.
Hearken’s Anna Nirmala shares work from individuals and organizations who are helping to connect editorial and business needs, as well as themes and insights from the spring conference season that everyone should be paying attention to. Among the ideas she passes on: learn from marketers about how to understand your audience; think beyond page views when it comes to data and focus on the metrics that impact your bottom line, whether that’s membership, subscriptions, or donations; and explore creative revenue models.
Data journalism has been on the rise in Brazil since the Access to Information Act was passed in 2012, guaranteeing public access to data provided by the Brazilian authorities. The law has also given birth to a tight-knit community of data journalists, programmers and hacktivists who connect online, via social media and a dedicated WhatsApp group, and at conferences and events to help each other learn new data journalism methods.
Providing a complete onboarding and training program to temporary, contract, contingent, gig, or freelance workers may seem impractical, but providing none at all could cause significant damage to a company’s reputation, employer brand, and internal processes, writes Jared Lindzon. While it’s not necessary to dedicate the same time and resources to onboarding freelance talent as full-time staff, there are basic steps organizations should take to set expectations, measure performance and ensure a smooth workflow between freelancers and staff.
Much of the national coverage about the child refugee crisis makes it appear as though the crisis is new, argues Roberto Lovato — detached from precursors to Trump’s more formal child separation policy and the recent history of U.S. political and economic involvement in the region that contributes the overwhelming majority of asylum seekers at the heart of the child separation story. Instead, coverage focuses on sometimes-exploitative stories of child victims and their distraught mothers, contains an extraordinary amount of stereotypes, and suffers from a dearth of experts who have dedicated their lives to studying the crisis.
Early 2017 was, in retrospect, the zenith of Facebook’s influence over the news industry, writes Will Oremus. The social media giant was responsible for so much traffic to news sites that newsrooms remolded their editorial strategies to maximize clicks, likes, and shares on Facebook. But fast forward to 2018, and the flood of Facebook traffic to news sites has receded dramatically, leaving publishers scrambling to recapture lost audiences. For Slate, traffic from Facebook plummeted a staggering 87 percent, and sources at several major publications told Oremus they’re now seeing less than half the referral traffic from Facebook that they were receiving in the first half of 2017.