Publishers including The Daily Dot and The Verge have recently shut down their comment sections for reasons including the difficulty of keeping comments civil and a lack of resources for moderating comment sections. Federica Cherubini says that while these publishers drop their comment sections, they’re still acknowledging the value of the conversation, which could possibly be better served elsewhere. But Cherubini questions whether the conversation is indeed moving and publishers’ roles in those conversations: “To truly engage with readers and play an active part in the community is a challenge for news organisations and undoubtedly adds an additional layer of responsibility to their job, but it’s a role they should not be abdicating.”
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from American Press Institute http://ift.tt/1fGOtBw
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