Facebook’s new Messenger bots were highly anticipated, but The Verge’s Nick Statt writes that the bot’s interactions aren’t as instantaneous as we would expect them to be. When talking to a bot, users can even see bouncing dots that indicate that the bot is “typing.” Facebook’s own M bot relies on a combination of artificial intelligence and human interaction, so sometimes a real person may be on the other end. But Statt writes that this slowness could be a problem: “Any amount of delay could be designed to let the platform get up to speed with how users plan on making use of these assistants and whether they can withstand a swell of demand.”
+ The trends driving the popularity of chat bots: People are becoming increasingly reluctant to install apps, and people also want to interact in personal ways with brands and businesses (VentureBeat)
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